Service

Service to the point

Over 100 Coffema service employees are on duty around the clock to ensure perfect coffee enjoyment. In addition, our international service network is constantly expanding to include new locations. The Coffema service centers are your competent partners for all your needs. A single point of contact for machine, service, financing and training stands for reliability, trust and the greatest possible convenience for you.
 

Our Coffema service staff are on hand at your premises to ensure the highest coffee quality. They set the brewing temperature, bean grinding degree and grinding quantity individually for each coffee speciality. Even the milk foam is given exactly the texture you want, from creamy to fine.
 

365 days a year

And if a machine should ever break down, we are still far from having finished our work. Our colleagues from the technical emergency service will help you on the phone or quickly on the spot. Thanks to the telemetry option, we can often give advice remotely or send the nearest technician to you with the appropriate spare parts or a replacement machine, so that your machine is down for a short time at best.



 
Our over 100 Coffema technicians are working tirelessly throughout Germany to ensure that your favourite beans have a good taste and deliver the best coffee. This is another advantage for our customers when it comes to maintenance or repairs: In just one appointment, the technician can supply all machines, whether filter machines, fully automatic machines or sieve carriers. In addition, we offer complete service packages - adapted to your company size and requirements.